Terms & Conditions

1. Payment & Invoicing Terms

All payments should be made directly to NuageCX Consulting Pvt Ltd.

NuageCX requires 50% of the total amount due before starting work on custom software development and consultation projects. The remaining balance must be paid upon completion of the project milestone.

All payments made to NuageCX are non-refundable once work has commenced.

On the agreed completion date or milestone, the Client will be invoiced for the agreed fees as detailed in the accepted proposal.

In case any invoice is overdue for more than 10 business days, NuageCX reserves the right to suspend project work until payment is received.

2. Client Content & Intellectual Property

All text, images, brand assets, and content for websites and software applications are to be provided by the Client.

NuageCX will only use materials that comply with copyright laws. The Client warrants that any material provided to NuageCX does not violate third-party copyright or trademark laws.

NuageCX shall not be held liable for the accuracy or legality of any information or data supplied by the Client contained in the Client's website or software.

3. Design Approvals & Project Schedules

NuageCX will obtain final approval of a design from the Client before beginning web development. Design changes requested after approval and initiation of development will be billed separately at an hourly rate.

NuageCX and Client shall agree to a schedule of project deadlines before commencing work. Meeting deadlines depends on timely provision of content and feedback by the Client.

Failure by the Client to provide required materials promptly will result in project deadlines being rescheduled accordingly.

Cost estimates are based on scope specified in the accepted proposal. Scope changes or communication delays directly impact project costs and timelines.

4. Confidentiality & Termination

NuageCX agrees to maintain strict confidentiality regarding Client data, trade secrets, names, and proprietary information. Reasonable precautions will be taken to prevent unauthorized disclosure.

A valid cancellation requires written notice signed by an authorized Client representative, subject to mutual agreement and payment for services completed.

This Agreement remains effective from the Effective Date until completed or terminated according to these terms.

NuageCX may terminate this Agreement upon five (5) days' written notice if the Client breaches contract terms, including non-payment. Upon termination, Customer will pay for all services rendered prior to termination.

5. Warranties & Disclaimers

NuageCX warrants that delivered software will conform to agreed specifications for one (1) year following delivery ("Warranty Period"). Services will be performed in a professional and workmanlike manner.

Warranties do not apply to websites or software modified by any party other than NuageCX. For valid claims submitted in writing during the Warranty Period, NuageCX's sole responsibility is to correct reproducible errors.

Except as expressly set forth herein, all services and websites are provided "as is" without implied warranties of merchantability or fitness for a particular purpose.

6. Governing Law & Modifications

NuageCX reserves the right to modify these terms and conditions at any time in its sole discretion. Continued use of services after updates constitutes acceptance of modified terms.

These terms apply to custom web development and software consultation. Additional services may be governed by separate Statements of Work (SOW).